Donbet Privacy Policy
Your privacy matters to us at donbett.uk.com. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the rights you have over your information. Our practices are designed to align with applicable data protection principles relevant to UK users. By using donbett.uk.com, you acknowledge that your data will be handled as described in this policy. Please read this page carefully and contact us if you have any questions.
Data We Collect
When you register and use donbett.uk.com, we may collect the following categories of personal data:
- Identity data: full name, date of birth, nationality
- Contact data: email address, phone number, residential address
- Financial data: payment method details, transaction history
- Technical data: IP address, browser type, device identifiers, and login timestamps
- Usage data: pages visited, games played, session duration, and betting activity
- Verification data: copies of ID documents and proof of address submitted for KYC
How We Use Your Data
Donbet uses your personal data for the following purposes:
- Account creation, management, and authentication
- Processing deposits, withdrawals, and resolving payment disputes
- Complying with legal and regulatory obligations, including anti-money laundering checks
- Detecting and preventing fraud, cheating, and other prohibited activity
- Sending transactional communications and, where you have opted in, promotional offers
- Improving platform performance and user experience through analytics
Cookies
donbett.uk.com uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and collect analytical data. You can manage cookie preferences via the cookie banner displayed on your first visit or through your browser settings. Note that disabling certain cookies may affect platform functionality.
Legal Basis for Processing
We process your personal data on the following legal grounds: performance of a contract (to operate your account), compliance with a legal obligation (KYC and AML requirements), legitimate interests (fraud prevention and security), and your explicit consent (marketing communications). You may withdraw consent for marketing at any time via your account settings or by contacting support.
Data Retention
We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, as required for regulatory compliance purposes. Financial transaction records may be retained for longer periods where required by law. Anonymised data may be retained indefinitely for analytical purposes.
Sharing Your Data
Donbet does not sell your personal data to third parties. We may share your data with trusted service providers (payment processors, KYC verification partners, IT infrastructure providers) strictly for the purposes outlined in this policy. Data may also be disclosed to regulatory or law enforcement authorities where required by applicable law.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data where no legal retention obligation applies
- Right to restriction — request that we limit how we process your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
Data Security
Donbet employs industry-standard security measures including SSL encryption, two-factor authentication options, and regular security audits to protect your personal data from unauthorised access, loss, or disclosure. While we take all reasonable precautions, no data transmission over the internet can be guaranteed as entirely secure.
Contact & Data Queries
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern, please contact the Donbet support team via live chat on donbett.uk.com or through the email contact form. We aim to respond to all data-related requests within 30 days.